by Nick Miller of Clarity Advantage
In which we are reminded that there ain’t no such thing as a commodity if we consider buyers’ preferences and their buying experience.
The golden New Hampshire morning sun was three hours old. Under a perfect sky, the campus and her students lay still on a Sunday morning. And, then, we were awake.
Dee-dah-dee. Digga-digga-deeeee-deeeeeeeee.
The powerful opening strains of Bach’s Toccata and Fugue in D minor played at Led Zeppelin volume. I’d never heard it before.
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by Barbara McIsaac, Q.C., and Nadia Effendi of Borden Ladner Gervais LLP
Introduction
On January 6, 2011, the Ontario Court of Appeal released a decision affirming the decision of the Ontario Superior Court of Justice concluding that the Personal Information Protection and Electronic Documents Act, S.C. 2000, c. 5 (PIPEDA) prohibited a financial institution from disclosing the mortgage discharge statement of a mortgagor to a third party creditor.1
This decision is important, as it confirms that financial institutions cannot disclose financial information about one of their customers without the consent of that customer, unless one of the exceptions in PIPEDA allowing disclosure without consent applies.
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by Nick Miller of Clarity Advantage
In which we pause briefly to consider our personal value and value propositions – what people find most valuable about us.
I’m a couple of weeks away from my annual physical, an office visit with the physician who has taken care of me for many years. Last month, while discussing health “stuff” with a group of friends, one of them – himself a veteran of several trips around the block - said, “Everybody wants a young doctor and an old lawyer.”
I got to thinking about older doctors, for example, my own, who is approaching 40 years in practice, and why I value his counsel and our relationship… and what I will miss when he retires from practice in a short number of years.
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